Privacy
Who. Omar Mologni operating as MGtrax is responsible for this notice and is the contact for privacy questions: info@mgtrax.ca. BC’s Personal Information Protection Act applies.
What MGtrax holds.
- Names, email addresses and phone numbers of customer contacts and app users, and passwords and PINs in scrambled form.
- Machine data: engine hours, productive and idle time, positions, and fault or status information where the source provides it.
- For trackers: position, time, supply voltage and the unit’s technical records.
- For people who clock in: the time of each punch, the job site and machine picked, any note written, corrections with who made them and why, and where the phone was at each punch. Nothing is recorded between punches. While someone is on the clock, their employer’s managers and supervisors see on the map where they clocked in or last changed job site or machine. A break does not move it.
- Job-site boundaries customers draw, and sign-in and technical logs.
Why. To show customers their machines’ use and location and their crew’s hours, to run and fix the service, to keep it secure, and to improve it. A customer is responsible for its own workers’ time records, and tells them what is collected before they first clock in.
Where. MGtrax stores its databases and backups in Canada.
Who else is involved. Machine data comes from machine makers’ systems and from MGtrax trackers over mobile networks. MGtrax uses service providers to run the service: hosting and backups, business email, maps and address lookup, phone notifications, service monitoring and software development tools, some of which can see customer data while doing their part. Some are outside Canada, mainly in the United States, and information they handle can be subject to those countries’ laws. Each customer’s agreement names them, and anyone can ask for the list at info@mgtrax.ca.
Security. Customer data and backups are stored encrypted, and staff sign-ins use multi-factor authentication.
How long. MGtrax keeps information while its customer uses the service. Backups are kept for up to about 13 months.
Your rights. You can ask to see or correct personal information MGtrax holds about you. If you are not satisfied with the answer, you can complain to the Office of the Information and Privacy Commissioner for British Columbia.